Communication Skills

Q. 1. Communication is best treated as —

संप्रेषण को सबसे सही मानना है —

a) a two-way cycle: sent, received, interpreted and answered — द्वि-मार्गी चक्र: भेजा, मिला, समझा, उत्तर दिया b) a one-way speech that needs no listener — एक तरफ़ा भाषण जिसे श्रोता न चाहिए c) any sound that reaches an ear — कोई भी ध्वनि जो कान तक पहुँचे d) information printed on a wall, whether or not anyone reads it — दीवार पर छपी सूचना, चाहे कोई पढ़े या न पढ़े

Communication is a two-way cycle: a message is sent, received, interpreted and answered. Kumar and Pushpalata treat it as circular activity, not a one-way speech. A notice on a wall is only information until someone reads it and can act or ask.

Q. 2. In the process, decoding is —

प्रक्रिया में डिकोडिंग है —

a) the sender turning an idea into words before any message exists — संदेश से पहले प्रेषक का विचार को शब्द बनाना b) the receiver turning signs back into meaning — प्राप्तकर्ता का चिह्न वापस अर्थ बनाना c) any fan or weak network on the path — मार्ग पर कोई पंखा या कमज़ोर नेटवर्क d) the path that carries the message — वह पथ जो संदेश ले जाए

Decoding is the receiver’s work: turning words, a gesture or a file back into meaning. Encoding is the sender turning an idea into a code. Noise distorts the path. The channel is the path that carries the message.

Q. 3. In the scholarship model, the channel is —

छात्रवृत्ति-मॉडल में माध्यम है —

a) only the clerk’s private thought, with no path — केवल क्लर्क का निजी विचार, बिना पथ b) only the torn corner of the page — केवल पृष्ठ का कटा कोना c) the notice-board and the WhatsApp class group — सूचना-पट्ट और व्हाट्सऐप कक्षा-समूह d) only the student’s guess at the date — केवल तिथि का विद्यार्थी-अनुमान

The channel is the path that carries the message: voice, paper, phone or screen. In the classroom model the clerk’s notice travels on the notice-board and a WhatsApp group. A torn corner is noise. A guess is failed decoding.

Q. 4. A torn corner that hid the word Friday is —

कटा कोना जिसने शब्द Friday छिपाया, वह है —

a) feedback from the receiver — प्राप्तकर्ता की प्रतिपुष्टि b) encoding by the clerk — क्लर्क का संकेतन c) courtesy among the 7 Cs — 7 Cs में शिष्टता d) noise that distorts the message on the path — शोर जो मार्ग पर संदेश बिगाड़े

Noise is anything that distorts the message on the path: a torn corner, a fan, a weak network, a joke that buried the notice. Feedback is the return signal. Encoding is the sender’s code. Courtesy is please and thank you.

Q. 5. Communication matters in study because —

पढ़ाई में संप्रेषण महत्त्वपूर्ण है क्योंकि —

a) a lecture, an internal notice and a class question all need it — व्याख्यान, आंतरिक सूचना और कक्षा-प्रश्न सब इसे चाहिए b) only a loudspeaker can carry meaning — केवल लाउडस्पीकर अर्थ ले जा सकता है c) only digital screens count as communication — केवल डिजिटल स्क्रीन संप्रेषण है d) talking a lot is enough, with no listening — बहुत बोलना काफी है, श्रवण नहीं

The course objectives place communication in academic, professional and personal life. In study it is the lecture, the internal-marks notice, and the question in class. It is not limited to a loudspeaker or a screen, and talking without listening is not communication.

Q. 6. A college timetable’s leading purpose is to —

महाविद्यालय समय-सारणी का मुख्य उद्देश्य है —

a) entertain the reader with a joke — मज़ाक से पाठक का मनोरंजन b) inform when and where a class meets — सूचित करना कि कक्षा कब और कहाँ मिलती है c) hide the room number — कक्ष-संख्या छिपाना d) replace words with silence — शब्दों की जगह मौन

Purpose is the job the message is sent to do. A timetable informs: when and where to act. Entertainment, hiding the room, or silence is not that job.

Q. 7. A printed scholarship notice on the board is mainly —

पट्ट पर छपी छात्रवृत्ति की सूचना मुख्यतः है —

a) oral-verbal communication — मौखिक-शाब्दिक संप्रेषण b) only kinesics, with no words — केवल काइनेसिक्स, बिना शब्दों के c) written-verbal communication — लिखित-शाब्दिक संप्रेषण d) only chronemics, with no words — केवल काल-संकेत, बिना शब्दों के

Verbal communication uses words. Written-verbal is print or screen text: a notice, a letter, an email. Oral-verbal is spoken words. Kinesics is the body; chronemics is time.

Q. 8. Proxemics is meaning carried by —

प्रोक्सेमिक्स वह अर्थ है जो आता है —

a) how fast or late you reply — कितनी जल्दी या देर से उत्तर देते हो b) the pitch and pause of the voice only — केवल आवाज़ के उतार-चढ़ाव और विराम से c) the spelling of a notice — सूचना की वर्तनी से d) space: how near or far people stand — स्थान से: लोग कितने पास या दूर खड़े हों

Proxemics is meaning carried by space: how near or far people stand. Chronemics is time. Paralanguage is how the voice sounds. Spelling is correctness of the message, not a body-code.

Q. 9. A WhatsApp that confirms the bus time is mainly —

जो व्हाट्सऐप बस का समय पुष्टि करे, वह मुख्यतः है —

a) digital communication: a message exchanged on a screen — डिजिटल संप्रेषण: स्क्रीन पर आदान-प्रदान संदेश b) not communication, because a phone was only held — संप्रेषण नहीं, क्योंकि फ़ोन केवल पकड़ा गया c) only a railway announcement on a platform — केवल प्लेटफ़ॉर्म की रेल-घोषणा d) only kinesics with no words — केवल काइनेसिक्स, बिना शब्दों के

Digital communication is a message exchanged on a screen or a file: WhatsApp, email, a class group. Holding a phone is not digital communication unless a message was exchanged. A railway announcement is oral-verbal.

Q. 10. Clarity among the 7 Cs means —

7 Cs में स्पष्टता का अर्थ है —

a) please and thank you only — केवल please और thank you b) one meaning; short sentences; no fog — एक अर्थ; छोटे वाक्य; कोहरा नहीं c) names and numbers only, with no grammar — केवल नाम और संख्या, बिना व्याकरण d) padding the message with extra words — अतिरिक्त शब्दों से संदेश भरना

Clarity is one meaning, short sentences, no fog. Courtesy is please and thank you. Concreteness is names, numbers and times. Conciseness is no padding.

Q. 11. Hearing differs from listening because hearing is —

सुनना श्रवण से अलग है क्योंकि सुनना है —

a) always a trained skill that checks a fact — हमेशा सिखाया कौशल जो तथ्य जाँचे b) the same as reading a page — पृष्ठ पढ़ने के बराबर c) a bodily event: sound reaches the ear — शारीरिक घटना: ध्वनि कान तक आए d) only feedback, with no attention — केवल प्रतिपुष्टि, बिना ध्यान

Hearing is a bodily event: sound reaches the ear. Listening is a communication skill: you attend, interpret and respond. Hearing is automatic; listening is chosen and trained.

Q. 12. Active listening is listening that —

सक्रिय श्रवण वह श्रवण है जो —

a) sits in a lecture while the mind is on a phone — व्याख्यान में बैठे जब मन फ़ोन पर हो b) takes only the part that flatters the listener — केवल वही ले जो श्रोता को भाए c) nods to hide that the mind has left — सिर हिलाए ताकि मन की अनुपस्थिति छिपे d) shows itself: look, wait your turn, check a fact, give a usable reply — दिखे: देखो, बारी दो, तथ्य जाँचो, चलने वाला उत्तर दो

Active listening shows itself: you look without staring, you wait your turn, you check a fact (“Friday, not Thursday?”), and you give a usable reply. Passive hearing leaves the mind elsewhere. Selective listening takes only the pleasing part. Pseudo-listening is a nod that hides absence.

Q. 13. A platform-change announcement mainly shows which benefit of effective listening?

प्लेटफ़ॉर्म-बदलाव की घोषणा प्रभावी श्रवण का कौन-सा लाभ सबसे पहले दिखाती है?

a) safety / travel — the right coach, the right train — सुरक्षा / यात्रा — सही डिब्बा, सही ट्रेन b) that hearing and listening are the same — सुनना और श्रवण एक हैं c) that you may invent the number if you missed it — चूक गए तो नंबर गढ़ सकते हो d) only a relation with a classmate — केवल सहपाठी से संबंध

A station announcement about a platform change is a safety and travel benefit: the right coach, the right train. Effective listening is not the same as hearing. Do not invent a number you missed.

Q. 14. Rehearsing your reply while the other person is still speaking is —

दूसरे के बोलते हुए अपना उत्तर रिहर्सल करना है —

a) active listening that checks a fact — सक्रिय श्रवण जो तथ्य जाँचे b) a listening barrier: you steal the turn before the sentence ends — श्रवण-बाधा: वाक्य खत्म होने से पहले बारी चुराते हो c) a complete public announcement — पूर्ण सार्वजनिक घोषणा d) the same as writing a number down — नंबर लिख लेने के बराबर

A listening barrier while the other person is still speaking is interrupting or rehearsing the reply. Wait until the sentence ends, then check a fact. Writing the number down is a repair, not this barrier.

Q. 15. In echo, train 20498 can sound like 20489. You should —

गूँज में ट्रेन 20498, 20489 जैसी लग सकती है। आपको चाहिए —

a) guess the nearer number — नज़दीक नंबर का अनुमान लगाओ b) ignore the number and wait for a joke — नंबर अनदेखा करो और मज़ाक की प्रतीक्षा करो c) listen for the number twice, then check the board — नंबर दो बार सुनो, फिर पट्ट जाँचो d) treat 20489 as the same train — 20489 को वही ट्रेन मानो

A railway announcement names the train number twice because echo can turn 20498 into 20489. Listen twice, then check the board. Do not guess a nearer number.

Q. 16. In the classroom bus model, the 15:30 Jaipur express leaves from —

कक्षा के बस-मॉडल में 15:30 जयपुर एक्सप्रेस निकलती है —

a) platform 3 — प्लेटफ़ॉर्म 3 b) gate 12 with a boarding pass — बोर्डिंग पास के साथ गेट 12 c) 14:10 on time, as first scheduled — निर्धारित 14:10 पर समय से d) gate 6 — गेट 6

The classroom bus announcement: RSRTC express for Jaipur, departure 15:30, gate 6. Platform 3 is the railway model. Gate 12 is the airport model.

Q. 17. For SG 2941 a last call asks you to keep ready —

SG 2941 की last call कहती है तैयार रखो —

a) the boarding pass and identity card — बोर्डिंग पास और पहचान पत्र b) only a cricket scorecard — केवल क्रिकेट स्कोरकार्ड c) only the word delayed — केवल शब्द delayed d) only any gate — केवल कोई भी गेट

The classroom airport model: SpiceJet SG 2941 to Jaipur, gate 12. Last call: proceed immediately and keep the boarding pass and identity card ready.

Q. 18. In the classroom sports announcement, spectators are asked to —

कक्षा की खेल-घोषणा में दर्शकों से कहा जाता है —

a) cross the track to cheer louder — ज़ोर जयकार के लिए ट्रैक पार करो b) stay behind the white line — सफ़ेद रेखा के पीछे रहो c) ignore the start line — स्टार्ट लाइन अनदेखी करो d) wait on platform 3 — प्लेटफ़ॉर्म 3 पर प्रतीक्षा करो

The classroom sports announcement: the 400-metre final will start in five minutes; athletes to the start line; spectators, stay behind the white line. Completeness names who, where, and what to do next.

Q. 19. A podcast differs from a station loudspeaker because you can —

पॉडकास्ट स्टेशन लाउडस्पीकर से अलग है क्योंकि तुम —

a) never pause it — इसे कभी रोक नहीं सकते b) treat hearing as already listening — सुनना को पहले से श्रवण मानो c) pause and replay the file — फ़ाइल रोक और फिर चला सकते हो d) invent facts the host did not say — जो होस्ट ने न कहा वह तथ्य गढ़ सकते हो

A podcast is recorded speech you choose and can pause, unlike a station speaker. Effective listening here is gist, then detail; note three facts; rewind a name. Do not invent what the host did not say.

Q. 20. If you miss a live announcement, the next move is —

जीवंत घोषणा छूटे तो अगला कदम है —

a) invent a gate so that you look sure — निश्चित दिखने के लिए गेट गढ़ लो b) treat hearing as enough — सुनना काफी मानो c) wait for the same words to be guessed — उन्हीं शब्दों के अनुमान की प्रतीक्षा करो d) ask, read the board, or replay; do not guess — पूछो, पट्ट पढ़ो, या फिर चलाओ; अनुमान मत लगाओ

If you miss an announcement, ask, read the board, or replay a podcast. Do not guess a platform or a gate. Guessing is a new barrier.

Q. 21. To ask for information politely you should —

विनम्रता से जानकारी माँगने के लिए आपको चाहिए —

a) greet or say Excuse me, then use a modal and name the fact — अभिवादन या Excuse me, फिर modal और तथ्य नाम करो b) begin with Tell me now — Tell me now से शुरू करो c) begin with Oy — Oy से शुरू करो d) blame the clerk for not knowing — न जानने पर क्लर्क को दोष दो

To ask politely: greet or say Excuse me, then use a modal — Could you tell me… / May I know… — and name the fact. “Tell me now” and “Oy” are rude. Do not blame the clerk.

Q. 22. When you give information you should —

जानकारी देते समय आपको चाहिए —

a) give three extra facts before the number — नंबर से पहले तीन अतिरिक्त तथ्य दो b) answer the thing asked first, clearly, then stop — पूछी चीज़ पहले, साफ़, फिर रुको c) walk away before the fact is spoken — तथ्य से पहले चल दो d) begin with your life-story — जीवन-कथा से शुरू करो

When you give information, answer the thing asked first; add only what helps; then stop. A wrong platform is worse than a slow one. Do not pile extra facts before the number, and do not begin with a life-story.

Q. 23. Meena says, “Shall I carry the top stack to the rack?” That offer is good because it is —

मीना कहती है, “Shall I carry the top stack to the rack?” यह प्रस्ताव अच्छा है क्योंकि यह है —

a) an order the other person cannot refuse — आदेश जिसे दूसरा ठुकरा न सके b) a vague “any help” with no thing named — धुँधला “कोई मदद”, कोई चीज़ नाम नहीं c) specific and optional: one named job the other can refuse — विशिष्ट और वैकल्पिक: एक नामित काम जिसे दूसरा ठुकरा सके d) a shout across the reading-room — वाचनागार में चिल्लाहट

A good spoken offer is specific and optional: Shall I carry the top stack? The other person can accept or refuse the thing. “You must” is an order. “Any help” names nobody and nothing.

Q. 24. If you accept an offer of notes you should —

यदि नोट्स का प्रस्ताव स्वीकार करते हो तो आपको चाहिए —

a) take everything in the bag, not only what was offered — बैग की हर चीज़ लो, केवल जो दी गई वह नहीं b) say nothing and walk away — कुछ न कहो और चल दो c) refuse the person, not the thing — व्यक्ति को ठुकराओ, चीज़ को नहीं d) thank, and take only what was offered — धन्यवाद दो, और जो दिया गया वही लो

If you accept an offer, thank the person and take only what was offered. Add a limit if you need one (“Yes please — just the notes for Tuesday”). Do not take more than was offered, and do not refuse the person.

Q. 25. To congratulate is to —

बधाई देना है —

a) name the achievement and stop, without a favour in the same breath — उपलब्धि नाम करना और रुकना, उसी साँस में एहसान बिना b) ask for notes in the same sentence as the praise — प्रशंसा के साथ उसी वाक्य में नोट्स माँगना c) say nothing — कुछ न बोलना d) turn the praise into an order — प्रशंसा को आदेश बनाना

To congratulate is to name the achievement and stop: “Well done on first class, Meena.” Do not attach a favour to the praise. Silence and an order are not congratulations.

Q. 26. A closed polite question is —

बंद विनम्र प्रश्न है —

a) How should I fill the day-pass form? — How should I fill the day-pass form? b) Is the 15:30 Jaipur bus at gate 6? — Is the 15:30 Jaipur bus at gate 6? c) Oy, bus? — Oy, bus? d) You will tell me the gate. — तुम गेट बताओगे।

A closed polite question is yes or no, or one fact: “Is the 15:30 Jaipur bus at gate 6?” An open question starts with How, What or Where. “Oy” is rude. “You will tell me” is an order.

Q. 27. The indirect polite question for a gate is —

गेट के लिए अप्रत्यक्ष विनम्र प्रश्न है —

a) Where gate 6? — Where gate 6? b) Gate 6 now. — अभी गेट 6। c) Could you tell me where gate 6 is? — Could you tell me where gate 6 is? d) You don’t know gate 6. — तुम्हें गेट 6 नहीं पता।

The indirect polite form is Could you tell me where… is? It is softer than a blunt “Where is gate 6?” “Where gate 6?” drops the verb. “You don’t know” blames the listener.

Q. 28. A role-play practises —

भूमिका-अभिनय अभ्यास करता है —

a) a silent page with no partner — बिना साथी मौन पृष्ठ b) a long speech with no turn for the other person — लंबा भाषण जिसमें दूसरे की बारी न हो c) reading a notice aloud without a partner — बिना साथी सूचना ज़ोर से पढ़ना d) a short spoken scene: one job, then stop — छोटा बोला दृश्य: एक काम, फिर रुको

A role-play is a short spoken scene: clerk and student, two passengers, a sports volunteer. Practise one job — ask, give, offer, refuse, congratulate — then stop.

Q. 29. A polite spoken no that also helps is —

विनम्र बोला इनकार जो मदद भी करे, वह है —

a) No, that bus has left. The next is at 16:00 from gate 2. — No, that bus has left. The next is at 16:00 from gate 2. b) Silence, then walking away — मौन, फिर चल देना c) A shout so the other person feels the no — चिल्लाहट ताकि दूसरा इनकार महसूस करे d) A favour attached to the no — इनकार से जुड़ा एहसान

A polite spoken no refuses the request and, if you can, offers the next fact: “No, that bus has left. The next is at 16:00 from gate 2.” Silence and shouting are barriers.

Q. 30. You should not begin an ask with —

माँग की शुरुआत नहीं करनी चाहिए —

a) Excuse me, could you tell me… — Excuse me, could you tell me… b) your life-story before the fact you need — जरूरी तथ्य से पहले अपनी जीवन-कथा c) May I know… — May I know… d) a thank-you after the fact — तथ्य के बाद धन्यवाद

Do not begin with your life-story. Greet, name the need, ask, thank. Excuse me and May I know are polite stems. A thank-you belongs after the fact.

Q. 31. Reading is —

पठन है —

a) only hearing a fan — केवल पंखा सुनना b) only saying sounds with no meaning from the page — पृष्ठ से बिना अर्थ केवल ध्वनि कहना c) making meaning from print or screen, silent or aloud — छपे या स्क्रीन पाठ से अर्थ बनाना, मौन या ज़ोर से d) the same as a spoken announcement with no page — बिना पृष्ठ बोली घोषणा के बराबर

Reading is making meaning from print or a screen. It may be silent or aloud. It is not hearing, and it is not saying words without meaning.

Q. 32. You skim a chapter for gist and scan a dictionary for one word because —

सार के लिए अध्याय स्किम करते हो और एक शब्द के लिए शब्दकोश स्कैन करते हो क्योंकि —

a) both jobs are the same method — दोनों काम एक ही विधि हैं b) reading is the same as hearing — पठन सुनने के बराबर है c) the page must always be read aloud — पृष्ठ हमेशा ज़ोर से पढ़ना है d) purpose of reading decides speed and method — पठन का उद्देश्य गति और विधि तय करता है

Purpose of reading decides how fast you read and which method you choose. Skim for gist; scan for a known word; read a definition slowly.

Q. 33. After you preview title and headings, the next move is —

शीर्षक और शीर्ष देख लेने के बाद अगला कदम है —

a) read with a purpose, mark what matters, then check the gist — उद्देश्य के साथ पढ़ो, ज़रूरी चिह्नित करो, फिर सार जाँचो b) guess the meaning without the page — बिना पृष्ठ अर्थ गढ़ो c) skip the body entirely — मुख्य भाग पूरी तरह छोड़ो d) mark every word before you see the title — शीर्षक से पहले हर शब्द चिह्नित करो

The reading process starts with preview, then you read with a purpose, mark what matters, and check that you can say the gist. Guessing without the page is not reading.

Q. 34. Skimming is —

Skimming है —

a) hunting only roll 2145 on a list — सूची पर केवल रोल 2145 खोजना b) reading quickly for overall sense: title, headings, first sentences — कुल भाव के लिए तेज़ पठन: शीर्षक, शीर्ष, पहले वाक्य c) reading a definition word by word — परिभाषा शब्द-शब्द पढ़ना d) the same as hearing an announcement — घोषणा सुनने के बराबर

Skimming is reading quickly for overall sense: title, headings, first sentences. Use it when the task is the main idea. Scanning hunts one known target. Intensive reading is slow and close.

Q. 35. Scanning is reading quickly for —

Scanning तेज़ पठन है —

a) the writer’s full argument — लेखक की पूरी दलील b) overall sense with no target — बिना निशाने कुल भाव c) a known target: a name, a time, a number, a word in a list — ज्ञात निशाना: नाम, समय, संख्या, सूची का शब्द d) a feeling the page did not state — वह भाव जो पृष्ठ ने न कहा

Scanning hunts a known target: 2145, 20498, SG 2941, “gate.” You already know what you want. Skimming builds a quick map of the whole.

Q. 36. Intensive reading is —

गहन पठन है —

a) long, easier reading for overall sense — कुल भाव के लिए लंबा, सहज पठन b) hunting only one roll number — केवल एक रोल खोजना c) the same as hearing a fan — पंखा सुनने के बराबर d) slow and close: a definition, a clause, an instruction — धीमा और निकट: परिभाषा, उपवाक्य, निर्देश

Intensive reading is slow and close: a definition, a clause, an instruction. Extensive reading is long, easier reading for overall sense. Scanning hunts a known target.

Q. 37. The syllabus names three sources for reading comprehension —

पाठ्यक्रम पठन-बोध के तीन स्रोत नाम करता है —

a) academic texts, news, and instructions — शैक्षणिक पाठ, समाचार, और निर्देश b) only slogans with no text — केवल नारे, बिना पाठ c) only cheers with no page — केवल जयकार, बिना पृष्ठ d) only sound with no print — केवल ध्वनि, बिना छपाई

The official bullet is reading comprehension of academic texts, news, and instructions. Keep the writer’s claim in academic writing; cover who, what, when, where, why in news; keep steps complete and in order in instructions.

Q. 38. From the classroom news model, the 20498 Intercity was late because of —

कक्षा के समाचार-मॉडल में 20498 इंटरसिटी विलंब से चली क्योंकि —

a) a delay of one hour, not forty minutes — एक घंटे का विलंब, चालीस मिनट नहीं b) a signal fault at the outer cabin — बाहरी केबिन का सिग्नल दोष c) a cancelled platform 3 — रद्द प्लेटफ़ॉर्म 3 d) an injury on the train — ट्रेन पर चोट

The classroom news model: Bikaner, 18 September. The 20498 Intercity to Delhi left forty minutes late after a signal fault at the outer cabin. Platform 3 was unchanged. No injury was reported.

Q. 39. Instructions must be —

निर्देश होने चाहिए —

a) in any order the writer likes — लेखक की मर्जी के किसी क्रम में b) missing the last step if the title is short — शीर्षक छोटा हो तो अंतिम चरण छूटा c) complete and in order, so the reader can finish the job — पूर्ण और क्रम में, ताकि पाठक काम पूरा कर सके d) turned into a story — कहानी बना दिए गए

Instructions must be complete and in order. If a step such as “press Save” is missing, the reader cannot act. Completeness is who, what, when, where, and what to do next.

Q. 40. Thompson’s discrimination in reading asks you to —

पठन में Thompson का विवेक माँगता है कि तुम —

a) copy every advertisement as news — हर विज्ञापन को समाचार मानकर नकल करो b) treat every line as an order to act — हर पंक्ति को आदेश मानो c) skip the writer’s purpose — लेखक का उद्देश्य छोड़ो d) judge tone and purpose; do not swallow every line — स्वर और उद्देश्य का न्याय करो; हर पंक्ति निगल न लो

Denys Thompson’s Reading and Discrimination asks you to judge tone and purpose. An advertisement is not a news report. Do not copy every line as fact.

Q. 41. A paragraph’s frame is —

अनुच्छेद का ढाँचा है —

a) one topic sentence, support, and a close — एक विषय-वाक्य, समर्थन, और समापन b) seven unrelated slogans — सात बेमेल नारे c) a letter salutation in the first line — पहली पंक्ति में पत्र-संबोधन d) a train number with no idea — बिना विचार ट्रेन नंबर

A paragraph’s frame is one topic sentence, support, and a close. The last sentence should close the idea or point one step forward. It should not open a new topic the body never supported.

Q. 42. A descriptive paragraph should —

वर्णनात्मक अनुच्छेद चाहिए कि —

a) use only the word beautiful — केवल शब्द सुंदर उपयोग करे b) show with sense-details, not only a label — इंद्रिय-विवरण से दिखाए, केवल लेबल नहीं c) open Dear Sir/Madam — Dear Sir/Madam से खुले d) tell a year-long story with no object in view — बिना वस्तु साल भर की कहानी कहे

A descriptive paragraph shows with sense-details. The classroom cooler: a drip at 4.20 p.m. on 17 September, a stain on the floor — not only the word “bad.” A letter salutation is not a paragraph opening.

Q. 43. In a formal letter to an unnamed Principal the close is —

अज्ञात प्राचार्य को औपचारिक पत्र में समापन है —

a) Yours sincerely — Yours sincerely b) only Hi Meena — केवल Hi Meena c) Yours faithfully — Yours faithfully d) only a poster headline — केवल पोस्टर-सुर्खी

Unknown name: Dear Sir/Madam and Yours faithfully. Named person: Dear Dr Sharma and Yours sincerely. Hi Meena is informal. A poster headline is not a letter close.

Q. 44. An informal letter to a friend still needs —

मित्र को अनौपचारिक पत्र में फिर भी चाहिए —

a) Yours faithfully and Dear Sir/Madam in the same line — उसी पंक्ति में Yours faithfully और Dear Sir/Madam b) only the word Hello as the whole letter — पूरे पत्र के रूप में केवल Hello c) no request, because it is informal — कोई अनुरोध नहीं, क्योंकि अनौपचारिक है d) a clear request and the facts the friend must act on — साफ़ अनुरोध और वे तथ्य जिन पर मित्र काम करे

An informal letter may open Hi Meena and close Thanks, but it still needs a clear request and the facts: which notes, which date, which room. Hello alone is not a letter.

Q. 45. An email must have —

ईमेल में होना चाहिए —

a) a subject line that names the job — विषय-पंक्ति जो काम नाम करे b) a blank subject if the mail is short — मेल छोटा हो तो खाली विषय c) only Hello as the subject — विषय के रूप में केवल Hello d) Dear Sir as the name of every friend — हर मित्र का नाम Dear Sir

An email must have a subject line that names the job. Never leave it blank; never use only Hello. A classroom model: Submission of event-report project — Anil Sharma 2145, B.A. Sem V.

Q. 46. A college notice is written in —

महाविद्यालय सूचना लिखी जाती है —

a) first person, opening Dear Sir/Madam — उत्तम पुरुष, Dear Sir/Madam से आरंभ b) third person, with date, heading, body and name of office — अन्य पुरुष, तिथि, शीर्षक, मुख्य भाग और कार्यालय का नाम सहित c) only a slogan with no date — केवल नारा, बिना तिथि d) only a shout in the corridor — केवल गलियारे की चिल्लाहट

A notice is a short public written message in the third person. It carries a date, a heading, a body, and the name of the office. It does not open Dear Sir/Madam.

Q. 47. A poster’s job on the wall is to —

दीवार पर पोस्टर का काम है —

a) copy a seven-sentence paragraph — सात वाक्यों का अनुच्छेद नकल करना b) open and close as a formal letter — औपचारिक पत्र की तरह खुलना-बंद होना c) catch the eye and command or invite in a few lines — नज़र रोकना और कुछ पंक्तियों में आदेश या निमंत्रण देना d) replace the date with the word soon — तिथि की जगह शब्द soon रखना

A poster’s job is to catch the eye and make the reader act: a headline, two or three supporting lines, a command or invitation, a contact. Concreteness still needs a date and a place: 12 September, Room 12.

Q. 48. An event summary is written in —

घटना-सार लिखा जाता है —

a) future tense only, with no place named — केवल भविष्यत्, बिना स्थान b) only a list of the 7 Cs — केवल 7 Cs की सूची c) only a headline with no event named — केवल सुर्खी, बिना घटना d) past tense, third person: what happened, where, who, result — भूतकाल, अन्य पुरुष: क्या हुआ, कहाँ, कौन, परिणाम

An event summary covers a planned happening: who organised, when, where, what happened, the result. It is past tense and third person. It is not a diary of feelings and not a poster.

Q. 49. An incident report should record —

दुर्घटना-प्रतिवेदन को दर्ज करना चाहिए —

a) what you saw and when; not a guessed cause you did not see — जो देखा और कब; वह कारण नहीं जिसका अनुमान मात्र हो b) only a slogan copied from the town — केवल शहर से नकल नारा c) only the 7 Cs in order — केवल क्रम में 7 Cs d) a cause you invented so the page looks complete — पृष्ठ पूरा दिखे इसलिए गढ़ा कारण

An incident report records what was seen, when, and what was done. The classroom cooler leak is dated 17 September, 4.20 p.m. Do not invent a cause you did not see.

Q. 50. The official assessment of Communication Skills is —

संप्रेषण कौशल का आधिकारिक आकलन है —

a) a university written exam of 100 marks — विश्वविद्यालय की 100 अंक की लिखित परीक्षा b) 50 internal only; the university conducts no examination — केवल आंतरिक 50; विश्वविद्यालय परीक्षा नहीं लेता c) internal 20 plus a university paper of 30 — आंतरिक 20 प्लस विश्वविद्यालय पत्र 30 d) only attendance, with no MCQ or project — केवल उपस्थिति, बिना MCQ या परियोजना

Paper 5.5SDCT51 is 50 marks internal only. The university conducts no examination. College may use a Google Form MCQ, a project, an assignment, or a mix. Pass line is 36%.

Q. 1. A notice on the wall becomes communication only when —

दीवार की सूचना संप्रेषण तब बनती है जब —

a) the paper is printed, even if nobody reads it — कागज़ छप जाए, चाहे कोई न पढ़े b) the wall is called a digital channel — दीवार को डिजिटल माध्यम कहो c) someone receives it, makes meaning, and can act or ask — कोई ग्रहण करे, अर्थ बनाए, और काम करे या पूछे d) the sender never checks the listener — प्रेषक श्रोता कभी न जाँचे

Information is facts placed where they can be read. Communication begins when someone receives the message, makes meaning, and can act or ask. Printing alone is not communication.

Q. 2. The sender in the process is the person who —

प्रक्रिया में प्रेषक वह व्यक्ति है जो —

a) only guesses instead of checking — केवल जाँच की जगह अनुमान लगाए b) only distorts the path — केवल मार्ग बिगाड़े c) only returns a nod, with no idea of their own — केवल सिर हिलाए, अपना विचार न हो d) owns the idea and encodes it into a code the other can take in — विचार रखे और उसे ऐसे कोड में बदले जिसे दूसरा ले सके

The sender owns the idea and encodes it — words, a gesture or a file. The receiver decodes. Noise distorts the path. Feedback is the return signal.

Q. 3. You read Friday on a notice and ask “which Friday?” That return act is —

सूचना पर Friday पढ़कर “कौन-सा शुक्रवार?” पूछना वह वापसी काम है —

a) feedback — प्रतिपुष्टि b) encoding by the clerk before any message exists — संदेश से पहले क्लर्क का संकेतन c) noise that hides the date — शोर जो तिथि छिपाए d) a new channel instead of a message — संदेश की जगह नया माध्यम

Feedback is the receiver’s return signal that the message arrived — a question “which Friday?”, a nod, or a submitted form. Without feedback the sender cannot know whether decoding succeeded. A torn corner that hid the date would be noise.

Q. 4. Without a shared language between sender and receiver there is —

प्रेषक और प्राप्तकर्ता के बिना साझा भाषा के रहता है —

a) courtesy that repairs every message — शिष्टता जो हर संदेश सुधार दे b) noise, not meaning — शोर, अर्थ नहीं c) a complete message of the 7 Cs — 7 Cs का पूरा संदेश d) only a digital channel — केवल डिजिटल माध्यम

Sender and receiver must share a code. Without a shared code there is noise, not meaning. Courtesy and the 7 Cs cannot repair a message spoken in a language the other person does not know.

Q. 5. Communication matters at work because —

काम पर संप्रेषण महत्त्वपूर्ण है क्योंकि —

a) only a loudspeaker can carry an order — केवल लाउडस्पीकर आदेश ले जा सकता है b) talking a lot is the same as being understood — बहुत बोलना समझे जाने के बराबर है c) the person who can explain a request and hear a reply is employable — जो अनुरोध समझा सके और उत्तर सुन सके, वह नियोजनीय है d) only personal life needs communication — केवल व्यक्तिगत जीवन को संप्रेषण चाहिए

The course objectives name academic, professional and personal life. Denny writes for work: the person who can explain a request and hear a reply is employable. Talking a lot without a check is not that skill.

Q. 6. A student’s day-pass request has as its purpose to —

विद्यार्थी के दिन-पास अनुरोध का उद्देश्य है —

a) entertain the clerk with a joke — क्लर्क का मज़ाक से मनोरंजन b) hide the time of leaving — जाने का समय छिपाना c) inform the whole town of a platform number — पूरे शहर को प्लेटफ़ॉर्म नंबर सूचित करना d) request permission to leave for a named time — नामित समय के लिए जाने की अनुमति माँगना

Purpose is the job the message is sent to do. A day-pass requests permission for a named time. Entertainment, hiding the time, or a platform number is not that job.

Q. 7. Paralanguage is meaning carried by —

पैरालैंग्वेज वह अर्थ है जो आता है —

a) how the voice sounds: pitch, pause, volume, not the words alone — आवाज़ कैसे लगती है: उतार-चढ़ाव, विराम, तीव्रता, केवल शब्द नहीं b) the distance between two chairs — दो कुर्सियों के बीच की दूरी से c) the spelling of the 7 Cs — 7 Cs की वर्तनी से d) only the print on a notice — केवल सूचना की छपाई से

Paralanguage is how the voice sounds: pitch, pause, volume. Proxemics is space. Chronemics is time. Print is written-verbal, not the voice.

Q. 8. Holding a phone is digital communication only if —

फ़ोन पकड़ना डिजिटल संप्रेषण तभी है जब —

a) the metal is in the hand — धातु हाथ में हो b) a message was exchanged on the screen or the file — स्क्रीन या फ़ाइल पर संदेश चला हो c) nobody sent or received anything — किसी ने कुछ न भेजा न लिया d) the phone is switched off — फ़ोन बंद हो

Digital communication is a message exchanged on a screen or a file. Using a phone is not digital communication unless a message was exchanged.

Q. 9. Completeness among the 7 Cs names —

7 Cs में पूर्णता नाम करती है —

a) only please and thank you — केवल please और thank you b) only one short word with no fact — केवल एक छोटा शब्द, बिना तथ्य c) who, what, when, where, and what to do next — कौन, क्या, कब, कहाँ, और आगे क्या करना है d) padding with extra sentences — अतिरिक्त वाक्यों से गद्दी

Completeness is who, what, when, where, and what to do next. Courtesy is please and thank you. Conciseness is no padding. A word with no fact is not complete.

Q. 10. “Please do the needful” with no file name mainly fails —

बिना फ़ाइल-नाम “Please do the needful” मुख्यतः चूकता है —

a) only the distance between chairs — केवल कुर्सियों के बीच की दूरी b) only the metal of the notice-board — केवल सूचना-पट्ट की धातु c) only courtesy, because please was used — केवल शिष्टता, क्योंकि please था d) concreteness and completeness: no file, no next step — मूर्तता और पूर्णता: न फ़ाइल, न अगला कदम

“Please do the needful” with no file name is semantic and incomplete at once. Concreteness asks for names and numbers. Completeness asks what to do next. Courtesy alone does not repair a fog.

Q. 11. Sitting in a lecture while the mind is on a phone is —

व्याख्यान में बैठना जब मन फ़ोन पर हो, वह है —

a) passive hearing: sound in, mind elsewhere — निष्क्रिय सुनना: ध्वनि अंदर, मन और कहीं b) active listening that checks a fact — सक्रिय श्रवण जो तथ्य जाँचे c) empathic listening for feelings — भाव के लिए सहानुभूति-श्रवण d) a complete public announcement — पूर्ण सार्वजनिक घोषणा

Passive hearing is sitting in a lecture while the mind is on a phone. Active listening shows itself: look, wait, check a fact, reply. Empathic listening attends to feelings as well as facts.

Q. 12. Empathic listening is listening that —

सहानुभूति-श्रवण वह श्रवण है जो —

a) takes only the pleasing half of the fact — तथ्य का केवल सुहाता आधा ले b) attends to feelings as well as facts — तथ्यों के साथ भाव भी सुनता है c) nods to hide that the mind has left — सिर हिलाए ताकि मन की अनुपस्थिति छिपे d) hears the fan but not the lecture — पंखा सुनता है, व्याख्यान नहीं

Empathic listening attends to feelings as well as facts. Selective listening takes only the pleasing part. Pseudo-listening is a nod that hides absence.

Q. 13. One clear hearing of an order that beats three repeated mails is the benefit of —

आदेश एक बार साफ़ सुनना जो तीन दोहराए मेल मात करे, वह लाभ है —

a) only a relation with a classmate — केवल सहपाठी से संबंध b) inventing the order if you missed it — छूटे तो आदेश गढ़ना c) time: fewer trips and fewer corrections — समय: कम यात्रा, कम सुधार d) treating hearing as the same as listening — सुनना और श्रवण एक मानना

A time benefit of effective listening is that one clear hearing beats three confused mails. It does not make hearing the same as listening, and it does not let you invent what you missed.

Q. 14. Two loudspeakers at once on a platform are mainly —

प्लेटफ़ॉर्म पर दो लाउडस्पीकर साथ मुख्यतः हैं —

a) empathic listening — सहानुभूति-श्रवण b) a shared code with no sound — बिना ध्वनि साझा कोड c) active listening that already succeeded — सक्रिय श्रवण जो पहले से सफल है d) physical / announcement-noise: echo and overlap — भौतिक / घोषणा-शोर: गूँज और ओवरलैप

Announcement-noise is a physical barrier: platform echo, two speakers at once, a name that sounds like another. Move closer, write the number down, check the board.

Q. 15. Which line is complete and concrete as an announcement?

घोषणा के रूप में कौन-सी पंक्ति पूर्ण और मूर्त है?

a) Train 20498, the Bikaner–Delhi Intercity, delayed forty minutes, platform 3, 14:50. — Train 20498, the Bikaner–Delhi Intercity, delayed forty minutes, platform 3, 14:50. b) Come soon. — Come soon. c) Some train, some time. — कोई ट्रेन, कोई समय। d) Meeting tomorrow. — Meeting tomorrow.

A good public announcement is complete and concrete: number, name, status, platform, time. “Come soon,” “some train,” and “Meeting tomorrow” fail those Cs.

Q. 16. In the classroom bus model, the 16:00 ordinary to Nagaur leaves from —

कक्षा के बस-मॉडल में 16:00 साधारण नागौर बस निकलती है —

a) gate 6 — गेट 6 b) gate 2 — गेट 2 c) platform 3 — प्लेटफ़ॉर्म 3 d) gate 12 — गेट 12

The classroom bus announcement: the 15:30 Jaipur express from gate 6; the 16:00 ordinary to Nagaur from gate 2. Platform 3 is the railway model; gate 12 is the airport model.

Q. 17. SpiceJet SG 2941 to Jaipur boards at —

जयपुर की SpiceJet SG 2941 बोर्डिंग करती है —

a) platform 3 — प्लेटफ़ॉर्म 3 b) gate 6 — गेट 6 c) gate 12 — गेट 12 d) the start line — स्टार्ट लाइन

The classroom airport model: SpiceJet SG 2941 to Jaipur is boarding at gate 12. Platform 3 is the railway model. Gate 6 is the bus model.

Q. 18. In the classroom sports model, the 400-metre final will start —

कक्षा के खेल-मॉडल में 400 मीटर फ़ाइनल शुरू होगा —

a) on platform 3 after a delay of forty minutes — चालीस मिनट विलंब के बाद प्लेटफ़ॉर्म 3 पर b) at gate 12 with a boarding pass — बोर्डिंग पास के साथ गेट 12 पर c) when the podcast is rewound — जब पॉडकास्ट पीछे किया जाए d) in five minutes; athletes to the start line — पाँच मिनट में; खिलाड़ी स्टार्ट लाइन पर

The classroom sports announcement: the 400-metre final will start in five minutes. Athletes to the start line. Spectators, stay behind the white line.

Q. 19. The classroom podcast “College Ear” is —

कक्षा का पॉडकास्ट “College Ear” है —

a) twenty minutes, with a librarian and three questions to note — बीस मिनट, पुस्तकालयाध्यक्ष और लिखने को तीन प्रश्न b) a live station speaker you cannot pause — जीवंत स्टेशन स्पीकर जिसे रोका न जाए c) a printed notice with no sound — बिना ध्वनि छपी सूचना d) a last call at gate 12 — गेट 12 पर last call

The classroom podcast intro: Welcome to College Ear. Today’s episode is twenty minutes. We speak with a librarian about reading hours after four o’clock, and we end with three questions for you to note.

Q. 20. Inventing a platform number you did not hear is —

जो प्लेटफ़ॉर्म नंबर सुना नहीं उसे गढ़ना है —

a) active listening — सक्रिय श्रवण b) a new barrier, not a repair — नई बाधा, मरम्मत नहीं c) completeness among the 7 Cs — 7 Cs में पूर्णता d) the same as checking the board — पट्ट जाँचने के बराबर

If you miss an announcement, ask, read the board, or replay. Do not invent a platform or a gate. Guessing is a new barrier.

Q. 21. “May I know the last date for the form?” is polite because it —

“May I know the last date for the form?” विनम्र है क्योंकि यह —

a) is an order: Tell me the date now — आदेश है: अभी तिथि बताओ b) blames the clerk — क्लर्क पर आरोप है c) asks with a modal and names the fact — modal से पूछता है और तथ्य नाम करता है d) begins with Oy — Oy से शुरू होता है

May I know… is a polite modal that names the fact. “Tell me now” is an order. “Oy” is rude. Do not blame the clerk.

Q. 22. If you do not know the platform you should —

यदि प्लेटफ़ॉर्म न पता हो तो आपको चाहिए —

a) invent a number so that you look sure — निश्चित दिखने के लिए नंबर गढ़ो b) say nothing and walk away — कुछ न कहो और चल दो c) give three extra facts before saying you do not know — न जानने से पहले तीन अतिरिक्त तथ्य दो d) say you do not know, and point to someone who might — कह दो पता नहीं, और किसी की ओर इशारा करो जो जानता हो

If you do not know, say so and point to someone who might. Completeness and correctness: a wrong platform is worse than a slow one. Do not invent a number.

Q. 23. “Would you like me to copy Tuesday’s notes?” is a good offer because it is —

“Would you like me to copy Tuesday’s notes?” अच्छा प्रस्ताव है क्योंकि यह है —

a) specific and optional: one named job the other can refuse — विशिष्ट और वैकल्पिक: एक नामित काम जिसे दूसरा ठुकरा सके b) an order the other person cannot refuse — आदेश जिसे दूसरा ठुकरा न सके c) a vague “any help” with no day named — धुँधला “कोई मदद”, कोई दिन नाम नहीं d) a shout across the room — कमरे में चिल्लाहट

Kumar and Pushpalata’s spoken pattern includes Would you like me to… A good offer names the thing (Tuesday’s notes) and keeps the other person’s power to refuse.

Q. 24. If you refuse an offer you should —

प्रस्ताव ठुकराते समय आपको चाहिए —

a) ignore the person who offered — प्रस्ताव करने वाले को अनदेखा करो b) thank them, refuse the thing, and give a short reason if it is true — धन्यवाद दो, चीज़ ठुकराओ, और सच छोटा कारण हो तो दो c) accept and then never collect what was offered — स्वीकार करो और जो दिया गया वह कभी मत लो d) refuse the person, not the thing — व्यक्ति को ठुकराओ, चीज़ को नहीं

If you refuse an offer, thank the person and refuse the thing, not the person. Give a short reason if it is true and useful. A fake yes you cannot keep is also a barrier.

Q. 25. “Well done on first class, Meena.” That line is —

“Well done on first class, Meena.” वह पंक्ति है —

a) an order to share notes — नोट्स बाँटने का आदेश b) a railway status — रेल-स्थिति c) congratulations: the achievement named, then a stop — बधाई: उपलब्धि नाम, फिर रुको d) a shout that names no achievement — चिल्लाहट जिसमें उपलब्धि नाम नहीं

To congratulate is to name the achievement and stop. Do not attach a favour to the praise. The line is not an order and not a railway status.

Q. 26. An open polite question is —

खुला विनम्र प्रश्न है —

a) Is Room 12 this way — yes or no only? — क्या कक्ष 12 इधर है — केवल हाँ या नहीं? b) Oy, form? — Oy, form? c) You will fill it. — तुम भरोगे। d) How should we cite Hasson in the project? — How should we cite Hasson in the project?

An open polite question starts with How, What or Where and invites a longer answer: “How should we cite Hasson in the project?” A closed question is yes or no. Hasson is on the official Suggestive Readings.

Q. 27. A polite softener before you interrupt is —

बीच में बोलने से पहले विनम्र नरम है —

a) Excuse me; sorry to interrupt — Excuse me; sorry to interrupt b) Oy — Oy c) Tell me now — अभी बताओ d) You must know this — तुम्हें यह पता होना चाहिए

Spoken softeners include Excuse me, sorry to interrupt, and I wonder if… They keep courtesy when you need a turn. “Oy” and “Tell me now” are rude.

Q. 28. A classroom role-play should be kept to —

कक्षा भूमिका-अभिनय रखना चाहिए —

a) a long speech with no turn for the other person — लंबा भाषण जिसमें दूसरे की बारी न हो b) two or three turns: the job, then stop — दो-तीन बारी: काम, फिर रुको c) a silent page with no voices — बिना आवाज़ मौन पृष्ठ d) a year-long story before the fact — तथ्य से पहले साल भर की कहानी

Keep the scene to two or three turns. The job is the offer and the reply, or the ask and the fact — not a biography.

Q. 29. A polite response that answers the question is —

विनम्र उत्तर जो प्रश्न का जवाब दे, वह है —

a) a shout with no fact — बिना तथ्य चिल्लाहट b) silence — मौन c) Yes — gate 6. — Yes — gate 6. d) You will find it — तुम खोज लोगे

A polite response answers the question that was asked: “Yes — gate 6.” If the answer is no, give a door. Volume without a fact is not a response.

Q. 30. “Tell me the time” is not polite because it is —

“Tell me the time” विनम्र नहीं क्योंकि यह है —

a) a modal request like Could you tell me… — Could you tell me… जैसा modal अनुरोध b) Excuse me plus the fact — Excuse me प्लस तथ्य c) May I know the time? — May I know the time? d) an order where a request belongs — जहाँ अनुरोध चाहिए वहाँ आदेश

Do not use an order (“Tell me the time”) where a request belongs. Could you tell me… and May I know… are polite stems.

Q. 31. Reading is not the same as —

पठन उसके बराबर नहीं —

a) hearing a fan, or saying words without meaning — पंखा सुनना, या बिना अर्थ शब्द कहना b) making meaning from print or a screen — छपे या स्क्रीन पाठ से अर्थ बनाना c) silent reading of a page — पृष्ठ का मौन पठन d) reading aloud from a page you understand — समझे पृष्ठ से ज़ोर से पढ़ना

Reading is making meaning from print or a screen, silent or aloud. It is not hearing, and it is not saying words without meaning.

Q. 32. A dictionary hunt and a story chapter need different methods because —

शब्दकोश-शिकार और कहानी-अध्याय को अलग विधियाँ चाहिए क्योंकि —

a) both must be shouted — दोनों चिल्लाने हैं b) purpose of reading decides speed and method — पठन का उद्देश्य गति और विधि तय करता है c) reading is always scanning — पठन हमेशा scanning है d) purpose never changes the method — उद्देश्य विधि कभी नहीं बदलता

Purpose of reading decides how fast you read and which method you choose. Scan a dictionary for one word. Skim or read extensively for a story’s overall sense.

Q. 33. You mark what matters on the page so that you can —

पृष्ठ पर ज़रूरी चिह्नित करते हो ताकि —

a) guess without looking again — फिर देखे बिना अनुमान लगाओ b) skip the gist check — सार की जाँच छोड़ो c) say the gist in a short line — सार एक छोटी पंक्ति में कह सको d) replace reading with silence — पठन की जगह मौन रखो

After preview you read with a purpose, mark what matters, and check that you can say the gist. Marking is for that check, not for guessing without the page.

Q. 34. Title, headings and first sentences are the tools of —

शीर्षक, शीर्ष और पहले वाक्य औज़ार हैं —

a) scanning for one roll number only — केवल एक रोल की scanning b) intensive word-by-word reading only — केवल शब्द-शब्द गहन पठन c) hearing an announcement — घोषणा सुनना d) skimming for overall sense — कुल भाव की skimming

Skimming uses title, headings and first sentences to build a quick map. Scanning hunts one known target. Intensive reading is slow and close.

Q. 35. Looking for train 20498 on a railway board is —

रेल-पट्ट पर ट्रेन 20498 खोजना है —

a) scanning: a known target — scanning: ज्ञात निशाना b) skimming for the writer’s full argument — लेखक की पूरी दलील की skimming c) intensive reading of every train — हर ट्रेन का गहन पठन d) hearing without looking — देखे बिना सुनना

Scanning hunts a known target. You already know you want 20498. You do not build the whole timetable’s argument, and you do not read every train word by word.

Q. 36. A news column read for overall sense is mainly —

कुल भाव के लिए पढ़ा समाचार-स्तंभ मुख्यतः है —

a) scanning for one digit only — केवल एक अंक की scanning b) extensive reading — विस्तृत पठन c) hearing a fan — पंखा सुनना d) intensive reading of one clause only — केवल एक उपवाक्य का गहन पठन

Extensive reading is long, easier reading for overall sense: a story, a news column. Intensive reading is slow and close. Scanning hunts one known item.

Q. 37. Academic comprehension should —

शैक्षणिक बोध चाहिए कि —

a) turn every definition into a story — हर परिभाषा को कहानी बनाए b) replace every term with a slogan — हर पद की जगह नारा रखे c) keep the writer’s claim and the terms as they stand — लेखक का दावा और पद ज्यों के त्यों रखे d) treat the passage as a sports cheer — पाठ को खेल-जयकार माने

Academic comprehension keeps the writer’s claim and the terms as they stand. Do not turn a definition into a story or a slogan.

Q. 38. News comprehension should cover —

समाचार-बोध को समेटना चाहिए —

a) only the writer’s feelings — केवल लेखक के भाव b) only a slogan — केवल नारा c) only the 7 Cs as a list — केवल 7 Cs की सूची d) who, what, when, where, why — कौन, क्या, कब, कहाँ, क्यों

News comprehension covers who, what, when, where, why. The classroom model: Bikaner, 18 September; 20498 Intercity; forty minutes late; signal fault; platform 3 unchanged.

Q. 39. An instruction that drops “press Save” mainly fails —

जो निर्देश “Save दबाओ” छोड़ दे, मुख्यतः चूकता है —

a) completeness: the reader cannot finish the job — पूर्णता: पाठक काम पूरा नहीं कर सकता b) only a shorter title — केवल छोटा शीर्षक c) only a louder font — केवल ज़ोर का फ़ॉन्ट d) replacing the title with a cheer — शीर्षक की जगह जयकार

Instructions must be complete and in order. If a step is missing, the reader cannot act. A shorter title or a louder font does not restore the missing step.

Q. 40. An advertisement is not the same as a news report because you must —

विज्ञापन समाचार-प्रतिवेदन के बराबर नहीं, क्योंकि तुम्हें चाहिए —

a) copy every line as fact — हर पंक्ति को तथ्य मानकर नकल करना b) judge tone and purpose, and not treat every line as fact — स्वर और उद्देश्य का न्याय, हर पंक्ति को तथ्य न मानना c) skip the writer’s purpose — लेखक का उद्देश्य छोड़ देना d) treat the advertisement as a college circular — विज्ञापन को महाविद्यालय परिपत्र मानना

Thompson’s discrimination asks you to judge tone and purpose. An advertisement is not a news report. Do not copy every line as if it were fact.

Q. 41. Support sentences in a paragraph should —

अनुच्छेद के समर्थन-वाक्य चाहिए कि —

a) open a second topic the body never named — दूसरा विषय खोलें जिसका शरीर ने नाम न किया b) repeat seven slogans with no link — बिना नाते सात नारे दोहराएँ c) develop the one idea named in the topic sentence — विषय-वाक्य का एक विचार बढ़ाएँ d) replace the topic with a train number — विषय की जगह ट्रेन नंबर रखें

A paragraph’s frame is one topic sentence, support, and a close. Support develops that one idea. It should not open a new topic.

Q. 42. A narrative paragraph is held by —

कथात्मक अनुच्छेद को बाँधता है —

a) only the word beautiful — केवल शब्द सुंदर b) only labels with no time — केवल लेबल, बिना समय c) only a poster headline — केवल पोस्टर-सुर्खी d) time order: then, next, after that — समय-क्रम: then, next, after that

A narrative paragraph’s spine is time order. Description shows; narrative tells in order — then, next, after that.

Q. 43. Dear Dr Sharma pairs with the close —

Dear Dr Sharma के साथ समापन है —

a) Yours sincerely — Yours sincerely b) Yours faithfully — Yours faithfully c) only Hi Meena — केवल Hi Meena d) only a headline — केवल सुर्खी

Named person: Dear Dr Sharma and Yours sincerely. Unknown name: Dear Sir/Madam and Yours faithfully.

Q. 44. An informal letter to Meena may close with —

मीना को अनौपचारिक पत्र बंद हो सकता है —

a) Yours faithfully — Yours faithfully b) Thanks — Thanks c) Dear Sir/Madam — Dear Sir/Madam d) only a blank page — केवल खाली पृष्ठ

An informal letter may open Hi Meena and close Thanks, but it still needs a clear request and the facts she must act on.

Q. 45. Never use only Hello as —

केवल Hello कभी न चलाओ —

a) an informal greeting in the body, after a real subject — असली विषय के बाद मुख्य भाग में अनौपचारिक अभिवादन b) a friend’s name in the first line — पहली पंक्ति में मित्र का नाम c) the subject line of an email — ईमेल की विषय-पंक्ति d) a thank-you at the end — अंत में धन्यवाद

Never leave the subject blank; never use only Hello as the subject. The subject must name the job.

Q. 46. A notice does not open with —

सूचना नहीं खुलती —

a) a date — तिथि से b) a heading — शीर्षक से c) the name of the office at the end — अंत में कार्यालय के नाम से d) Dear Sir/Madam — Dear Sir/Madam से

A notice is third person: date, heading, body, name of office. It does not open Dear Sir/Madam. That pair belongs to a formal letter.

Q. 47. The classroom blood-camp poster is concrete because it names —

कक्षा का रक्तदान-पोस्टर मूर्त है क्योंकि वह नाम करता है —

a) 12 September, 10 a.m.–2 p.m., Room 12, Science block — 12 सितंबर, सुबह 10–दोपहर 2, कक्ष 12, विज्ञान खंड b) only the word soon — केवल शब्द soon c) only some people, some time — केवल कुछ लोग, कोई समय d) no place and no contact — न स्थान न संपर्क

Concreteness on a poster still needs a date and a place. The classroom model: 12 September, 10 a.m.–2 p.m., Room 12, Science block. “Soon” and “some people” fail that C.

Q. 48. An event summary names —

घटना-सार नाम करता है —

a) only a feeling with no number — केवल भाव, बिना संख्या b) what happened, where, who took part, and the result — क्या हुआ, कहाँ, कौन शामिल हुआ, और परिणाम c) only a headline with no event — केवल सुर्खी, बिना घटना d) only the 7 Cs as a list — केवल 7 Cs की सूची

An event summary covers a planned happening: who organised, when, where, how many, what happened, the result. The classroom camp: 12 September, Room 12; fifty-two registered; forty-one donated.

Q. 49. In an incident report you should not —

दुर्घटना-प्रतिवेदन में नहीं करना चाहिए —

a) record the time and place — समय और स्थान दर्ज करना b) say what was done at once — तुरंत क्या किया गया कहना c) invent a cause you did not see — न देखा कारण गढ़ना d) write in the past tense for what happened — जो हुआ उस पर भूत लिखना

Record what you saw, when, and what was done. If you did not see the cause, write that you did not inspect it. Do not invent a cause so the page looks complete.

Q. 50. One official project option is —

एक आधिकारिक परियोजना-विकल्प है —

a) a university written exam of 100 marks — 100 अंक की विश्वविद्यालय लिखित परीक्षा b) only copying a published letter — केवल छपा पत्र नकल c) only a poster with no written work — केवल पोस्टर, कोई लिखा काम नहीं d) an interview-based report of 500–800 words — 500–800 शब्द का साक्षात्कार-प्रतिवेदन

Official project options include an interview-based report of 500–800 words; a short audio or video using all four skills; or a local-event report presented orally. The university conducts no written exam. Do not copy a published letter.

Q. 1. Denny’s point in Communicate to Win is that —

Communicate to Win में Denny का बिंदु है कि —

a) the speaker who never checks the listener has not won the exchange — जो वक्ता श्रोता नहीं जाँचता, उसने आदान-प्रदान नहीं जीता b) talking a lot is the same as communication — बहुत बोलना संप्रेषण के बराबर है c) a notice on a wall is already complete communication — दीवार की सूचना पहले से पूरा संप्रेषण है d) the listener need never reply — श्रोता को कभी उत्तर न देना हो

Denny’s point is that the speaker who never checks the listener has not won the exchange. Communication is completed by feedback, not by talking a lot.

Q. 2. Encoding fails when —

संकेतन चूकता है जब —

a) the receiver nods after checking the fact — प्राप्तकर्ता तथ्य जाँचकर सिर हिलाए b) the code is one the receiver does not know — कोड वह हो जिसे प्राप्तकर्ता न जाने c) the channel is a notice-board that someone reads — माध्यम सूचना-पट्ट हो जिसे कोई पढ़े d) the sender and receiver share a language — प्रेषक और प्राप्तकर्ता भाषा साझा करें

Encoding is the sender turning an idea into a code. It fails if the code is one the receiver does not know. Shared language and a checked nod are not this failure.

Q. 3. A notice on the board stays one-way until —

पट्ट की सूचना एक तरफ़ा रहती है जब तक —

a) the paper is printed — कागज़ छप जाए b) the clerk owns the idea — क्लर्क के पास विचार हो c) someone reads it and acts or asks — कोई पढ़कर काम करे या पूछे d) the wall is called a channel — दीवार को माध्यम कहा जाए

A notice-board is close to one-way until someone asks or acts. Communication is two-way: both send and receive. Printing alone does not complete the cycle.

Q. 4. A fan drowning a lecture is which barrier cluster?

व्याख्यान डुबोता पंखा कौन-सा बाधा-समूह है?

a) psychological: a closed mind — मनोवैज्ञानिक: बंद मन b) linguistic: an unknown word — भाषिक: अनजाना शब्द c) organisational: the wrong desk — संगठनात्मक: गलत मेज़ d) physical: noise in the room — भौतिक: कमरे में शोर

Physical barriers sit in the room: a fan, distance, a torn notice, heat. Psychological barriers sit in the mind. Linguistic barriers sit in the code. Organisational barriers sit in the office path.

Q. 5. Against physical noise a first strategy is to —

भौतिक शोर के विरुद्ध पहली रणनीति है —

a) move, repeat, or write it down — हटो, दोहराओ, या लिखो b) shout the same fog louder — वही कोहरा और ज़ोर से चिल्लाओ c) assume the other person is already wrong — मान लो दूसरा पहले से गलत है d) add more jargon to sound trained — प्रशिक्षित दिखने को और जार्गन जोड़ो

A strategy is a planned move against a named barrier. Against physical noise: change the room, repeat, or write it down. Do not shout the same fog louder. Feedback — “Did you get Friday, Room 12?” — is a reliable check.

Q. 6. Courtesy among the 7 Cs is —

7 Cs में शिष्टता है —

a) names and numbers only — केवल नाम और संख्या b) please, thank you, and a polite refusal — please, thank you, और विनम्र मनाही c) padding with extra words — अतिरिक्त शब्दों से गद्दी d) one meaning with no please — एक अर्थ, बिना please

Courtesy is please, thank you, and a polite refusal. Concreteness is names and numbers. Conciseness is no padding. Clarity is one meaning.

Q. 7. Consideration among the 7 Cs keeps in view —

7 Cs में consideration ध्यान में रखती है —

a) only the sender’s feelings — केवल प्रेषक के भाव b) only the spelling of the 7 Cs — केवल 7 Cs की वर्तनी c) the receiver’s knowledge, language and feelings — प्राप्तकर्ता का ज्ञान, भाषा और भाव d) only the metal of a loudspeaker — केवल लाउडस्पीकर की धातु

Consideration is the receiver’s knowledge, language and feelings — Hasson’s empathy. Courtesy is the polite dress of the same human C. The other Cs are the message Cs.

Q. 8. Different rules of eye-contact or time are mainly —

दृष्टि या समय के अलग नियम मुख्यतः हैं —

a) physical fans in the room — कमरे के भौतिक पंखे b) only a missing comma — केवल छूटा अल्पविराम c) only a blank subject line — केवल खाली विषय-पंक्ति d) cultural barriers — सांस्कृतिक बाधाएँ

Cultural barriers are different rules of eye-contact, time, or address. Learn the other rule; do not mock a silence or a form of address. A fan is physical. A comma is correctness.

Q. 9. A message stuck on the wrong desk is mainly —

गलत मेज़ पर अटका संदेश मुख्यतः है —

a) an organisational barrier — संगठनात्मक बाधा b) kinesics — काइनेसिक्स c) proxemics — प्रोक्सेमिक्स d) a complete 7 C message — पूरा 7 C संदेश

Organisational barriers: the wrong desk, too many layers, no feedback path. Repair: one clear owner of the message, a deadline, a path to reply. Kinesics is the body; proxemics is space.

Q. 10. The seven Cs of essentials of communication are —

संप्रेषण के आवश्यक तत्वों के सात C हैं —

a) only courtesy and nothing else — केवल शिष्टता, और कुछ नहीं b) clarity, conciseness, concreteness, correctness, consideration, completeness, courtesy — स्पष्टता, संक्षिप्तता, मूर्तता, शुद्धता, consideration, पूर्णता, शिष्टता c) only kinesics, proxemics and chronemics — केवल काइनेसिक्स, प्रोक्सेमिक्स और काल-संकेत d) only sender, channel and noise — केवल प्रेषक, माध्यम और शोर

The seven Cs are clarity, conciseness, concreteness, correctness, consideration, completeness and courtesy. Courtesy and consideration are the human Cs; the others are the message Cs. Kinesics, proxemics and chronemics are non-verbal types, not the 7 Cs. Sender, channel and noise are parts of the process.

Q. 11. Critical listening is listening that —

आलोचनात्मक श्रवण वह श्रवण है जो —

a) only nods so the speaker feels heard — केवल सिर हिलाता है ताकि वक्ता सुना महसूस करे b) hears the fan but not the lecture — पंखा सुनता है, व्याख्यान नहीं c) judges the claim: is the fact complete, and should I act? — दावे की जाँच करता है: तथ्य पूरा है, और क्या मुझे काम करना चाहिए? d) repeats the last word without meaning — अर्थ के बिना अंतिम शब्द दोहराता है

Critical listening tests the claim: is the announcement complete, is the offer fair, should I act? Active listening attends and checks. Pseudo-listening only looks like listening.

Q. 12. Hunting only a train number on a live announcement can be useful —

जीवंत घोषणा पर केवल ट्रेन नंबर खोजना उपयोगी हो सकता है —

a) when you treat that hunt as the whole of listening forever — जब उस शिकार को सदा पूरा श्रवण मानो b) when you drop the qualifier that reverses the meaning — जब अर्थ उल्टा करने वाला विशेषक छोड़ दो c) when you nod with the mind elsewhere — जब मन और कहीं हो और सिर हिलाओ d) selective listening for a known target, if you then keep the rest of the fact — ज्ञात निशाने की चुनिंदा श्रवण, यदि फिर तथ्य का शेष रखो

Selective listening is useful when you hunt a train number. It is a fault when the skipped part reverses the meaning. After you catch the number, keep the status and the platform too.

Q. 13. A study benefit of effective listening is that —

प्रभावी श्रवण का पढ़ाई-लाभ है कि —

a) study: you catch the task as set — पढ़ाई: काम जैसा तय है वैसा पकड़ते हो b) only a relation with a classmate — केवल सहपाठी से संबंध c) inventing the date if you missed it — छूटे तो तिथि गढ़ना d) treating hearing as listening — सुनना को श्रवण मानना

A study benefit of effective listening is that you catch the lecture task as it was set. Hearing the sound is not enough. Do not invent a date you missed.

Q. 14. A phone in the ear during an announcement is mainly —

घोषणा के समय कान में फ़ोन मुख्यतः है —

a) active listening that checks a fact — सक्रिय श्रवण जो तथ्य जाँचे b) inattention: a barrier you make yourself — असावधानी: बाधा जो तुम स्वयं बनाते हो c) a complete public announcement — पूर्ण सार्वजनिक घोषणा d) writing the number down — नंबर लिख लेना

Inattention — a phone during an announcement — is a barrier you make yourself. Put the phone away. Writing the number down is a repair.

Q. 15. A first repair for platform echo is to —

प्लेटफ़ॉर्म की गूँज की पहली मरम्मत है —

a) invent a nearer number — नज़दीक नंबर गढ़ो b) shout over the speaker — स्पीकर पर चिल्लाओ c) move closer, write the number down, check the board — पास हटो, नंबर लिखो, पट्ट जाँचो d) treat the echo as the correct number — गूँज को सही नंबर मानो

Against announcement-noise: move closer, write the number down, check the board. Do not invent a nearer number, and do not treat echo as the fact.

Q. 16. In the classroom railway model, train 20498 is —

कक्षा के रेल-मॉडल में ट्रेन 20498 है —

a) cancelled — रद्द b) on time at 14:10 — 14:10 पर समय से c) moved to gate 12 — गेट 12 पर स्थानांतरित d) delayed forty minutes; now 14:50 on platform 3 — चालीस मिनट विलंब; अब 14:50 प्लेटफ़ॉर्म 3

Train 20498, the Bikaner–Delhi Intercity, scheduled for 14:10, is delayed by forty minutes. It will now arrive at 14:50 on platform 3. It is not cancelled.

Q. 17. The classroom bus announcement names which types?

कक्षा की बस-घोषणा कौन-से प्रकार नाम करती है?

a) ordinary and express — साधारण और एक्सप्रेस b) only a flight and a baggage belt — केवल उड़ान और सामान पट्टा c) only a cricket over — केवल क्रिकेट ओवर d) only a podcast host — केवल पॉडकास्ट होस्ट

A bus-station announcement sometimes names a type: ordinary, express. The classroom model: 15:30 Jaipur express, gate 6; 16:00 ordinary to Nagaur, gate 2.

Q. 18. Last call means you should —

Last call का अर्थ है तुम्हें चाहिए —

a) wait for a second chance at the same gate later — बाद में उसी गेट पर दूसरी बार की प्रतीक्षा b) go to the named gate immediately — तुरंत नामित गेट पर जाओ c) board any flight to the same city — उसी नगर की कोई भी उड़ान पकड़ो d) ignore the flight number — उड़ान नंबर अनदेखा करो

Last call means go to the named gate immediately with boarding pass and identity card. Do not wait for the same words again, and do not board any other flight.

Q. 19. In the classroom sports announcement, the cricket score is —

कक्षा की खेल-घोषणा में क्रिकेट स्कोर है —

a) India 10 for 0 in 1 over — भारत 10/0, 1 ओवर b) Australia 245 for 6 in 42 overs — ऑस्ट्रेलिया 245/6, 42 ओवर c) India 245 for 6 in 42 overs — भारत 245/6, 42 ओवर d) no score named — कोई स्कोर नाम नहीं

The classroom sports announcement: the score in the cricket match, India versus Australia: India 245 for 6 in 42 overs. Completeness names the number as well as the start line.

Q. 20. A good podcast-listening strategy is —

अच्छी पॉडकास्ट-श्रवण रणनीति है —

a) play at 1.5× while scrolling — स्क्रॉल करते 1.5× चलाओ b) invent the three questions if you missed them — छूट जाएँ तो तीन प्रश्न गढ़ो c) treat it as a live speaker you cannot pause — इसे जीवंत स्पीकर मानो जिसे रोका न जाए d) one job per play; note three facts; rewind a name — एक बार चलाना, एक काम; तीन तथ्य; नाम पर पीछे

Effective listening to a podcast is one job per play: note three facts; rewind a name. Playing at 1.5× while scrolling is pseudo-listening. A podcast can be paused, unlike a station speaker.

Q. 21. After you are given the platform number you should —

प्लेटफ़ॉर्म नंबर मिलने के बाद आपको चाहिए —

a) thank the clerk — क्लर्क को धन्यवाद दो b) begin your life-story — जीवन-कथा शुरू करो c) shout the number back as an order — नंबर आदेश की तरह चिल्लाकर लौटाओ d) walk away before the number is spoken — नंबर से पहले चल दो

To ask: greet, name the need, use a polite modal, thank. After the fact, thank. Do not begin with a life-story, and do not walk away before the number is spoken.

Q. 22. Extra facts when you give information belong —

जानकारी देते समय अतिरिक्त तथ्य रखने चाहिए —

a) before the number that was asked — पूछे नंबर से पहले b) after the number, and only if they help — नंबर के बाद, और केवल यदि मदद करें c) instead of the number — नंबर की जगह d) in a life-story that hides the number — जीवन-कथा में जो नंबर छिपाए

Answer the thing asked first. Add only what helps (a time, a place, a next step) after that fact. Do not pile extra facts before the number.

Q. 23. “I can carry the bag if you want” is a good offer because it —

“I can carry the bag if you want” अच्छा प्रस्ताव है क्योंकि यह —

a) is an order the other cannot refuse — आदेश है जिसे दूसरा ठुकरा न सके b) names nobody and nothing — किसी को और कुछ को नाम नहीं करता c) keeps the other person’s power to refuse — दूसरे को मना करने की शक्ति रखता है d) is a shout across the reading-room — वाचनागार में चिल्लाहट है

Kumar and Pushpalata’s spoken pattern is I can… if you want. Courtesy keeps the other person’s power to refuse. A good offer is specific (the bag), not a vague “any help”.

Q. 24. A fake yes you cannot keep mainly fails —

झूठा हाँ जिसे निभा न सको, मुख्यतः चूकता है —

a) a thank-you after a true accept — सच्चे स्वीकार के बाद धन्यवाद b) naming an achievement — उपलब्धि नाम करना c) an open How-question — खुला How-प्रश्न d) correctness: the spoken yes is not true — शुद्धता: बोला हाँ सच नहीं

A fake yes you cannot keep is missing correctness. Accepting: thank and take only what was offered. If you cannot keep the yes, refuse the thing politely instead.

Q. 25. Asking for Meena’s notes in the same breath as “Well done” is —

“Well done” के साथ उसी साँस में मीना की नोट्स माँगना है —

a) not congratulating: a favour attached to the praise — बधाई नहीं: प्रशंसा से जुड़ा एहसान b) a complete congratulations — पूर्ण बधाई c) a polite permission question — विनम्र अनुमति-प्रश्न d) a closed fact question — बंद तथ्य-प्रश्न

To congratulate is to name the achievement and stop. Do not attach a favour to the praise. Ask for the notes in a later turn, politely, if you still need them.

Q. 26. “May I sit here?” is —

“May I sit here?” है —

a) taking the seat before anyone can speak — किसी के बोलने से पहले सीट ले लेना b) a polite permission question that waits — विनम्र अनुमति-प्रश्न जो प्रतीक्षा करता है c) a shout across the room — कमरे में चिल्लाहट d) Sit here now — an order — Sit here now — आदेश

A polite permission question uses May I or Could I and waits. “May I sit here?” asks before taking the seat.

Q. 27. “I wonder if you could tell me the last date” is —

“I wonder if you could tell me the last date” है —

a) an order: Tell me now — आदेश: अभी बताओ b) Oy plus the date — Oy प्लस तिथि c) a polite indirect stem with a modal — modal वाला विनम्र अप्रत्यक्ष आरंभ d) a blame: You don’t know — आरोप: तुम्हें नहीं पता

Softeners include I wonder if… plus a modal. The line is an indirect polite ask, not an order and not blame.

Q. 28. A role-play is not —

भूमिका-अभिनय नहीं है —

a) a short spoken scene with a partner — साथी के साथ छोटा बोला दृश्य b) two or three turns, then a stop — दो-तीन बारी, फिर रुको c) clerk and student practising one job — क्लर्क और विद्यार्थी एक काम का अभ्यास d) a silent paragraph with no voices — बिना आवाज़ मौन अनुच्छेद

A role-play is a short spoken scene with a partner. It is not a silent paragraph and not a long speech with no turn for the other person.

Q. 29. After “No, that bus has left,” a useful door is —

“No, that bus has left” के बाद उपयोगी द्वार है —

a) The next is at 16:00 from gate 2. — The next is at 16:00 from gate 2. b) Silence — मौन c) A shout — चिल्लाहट d) A favour attached to the no — इनकार से जुड़ा एहसान

If the answer is no, give a door: “No, that bus has left. The next is at 16:00 from gate 2.” A clear no plus a next step is still courtesy.

Q. 30. A clerk in a queue needs a question that is —

कतार में क्लर्क को प्रश्न चाहिए जो हो —

a) open and very long, with a life-story first — खुला और बहुत लंबा, पहले जीवन-कथा b) closed and complete: one fact, then thanks — बंद और पूर्ण: एक तथ्य, फिर धन्यवाद c) only Oy — केवल Oy d) only an order — केवल आदेश

A clerk in a queue needs a closed, complete question: “Is the 15:30 Jaipur bus at gate 6?” Then thank. A teacher can take an open question.

Q. 31. Reading may be —

पठन हो सकता है —

a) only hearing, with no page — केवल सुनना, बिना पृष्ठ b) only a fan in the room — केवल कमरे का पंखा c) silent or aloud, if meaning is made from print or screen — मौन या ज़ोर से, यदि छपे या स्क्रीन पाठ से अर्थ बने d) only a shout with no print — केवल चिल्लाहट, बिना छपाई

Reading is making meaning from print or a screen. It may be silent or aloud. It is not hearing, and it is not a spoken announcement with no page.

Q. 32. Gist of a circular versus one room number decides —

परिपत्र का सार बनाम एक कक्ष-संख्या तय करती है —

a) whether you sit or stand — बैठोगे या खड़े रहोगे b) whether the page is printed — पृष्ठ छपा है या नहीं c) whether communication is a skill — संप्रेषण कौशल है या नहीं d) skim versus scan — skim बनाम scan

If the task is the main idea, skim headings and first sentences. If the task is one known room number, scan. Purpose decides the method.

Q. 33. The last check of the reading process is —

पठन-प्रक्रिया की अंतिम जाँच है —

a) can you say the gist — क्या सार कह सकते हो b) did you skip the title on purpose — क्या शीर्षक जानबूझकर छोड़ा c) did you guess without the page — क्या बिना पृष्ठ अनुमान लगाया d) did you mark every word before preview — क्या पूर्वावलोकन से पहले हर शब्द चिह्नित किया

Preview, read with a purpose, mark what matters, then check that you can say the gist. Guessing without the page is not that check.

Q. 34. For the gist of a three-page circular you should mainly —

तीन पृष्ठ के परिपत्र के सार के लिए मुख्यतः करो —

a) scan only for the word gate — केवल शब्द gate स्कैन करो b) skim headings and first sentences — शीर्ष और पहले वाक्य स्किम करो c) read every footnote first — पहले हर पादटिप्पणी पढ़ो d) skip the title — शीर्षक छोड़ दो

Skimming is reading quickly for overall sense. Use it when the task is the main idea. Scanning hunts one known item.

Q. 35. Roll 2145 on a result list is a job for —

परिणाम सूची पर रोल 2145 का काम है —

a) skimming the writer’s full argument — लेखक की पूरी दलील स्किम करना b) hearing the list as an announcement — सूची को घोषणा की तरह सुनना c) scanning a known target — ज्ञात निशाने की scanning d) reading the whole list with no target — बिना निशाने पूरी सूची पढ़ना

Scanning hunts a known target: roll 2145. You already know what you want. You do not need the whole argument, and you do not need to hear the list.

Q. 36. A definition read word by word for an exam line is —

परीक्षा-पंक्ति के लिए शब्द-शब्द पढ़ी परिभाषा है —

a) extensive reading — विस्तृत पठन b) scanning for a roll number — रोल की scanning c) a sports cheer — खेल-जयकार d) intensive reading — गहन पठन

Intensive reading is slow and close: a definition, a clause, an instruction. Extensive reading is long, easier reading for overall sense.

Q. 37. From the classroom news model, injury was —

कक्षा के समाचार-मॉडल में चोट थी —

a) not reported — नहीं बताई गई b) named as three passengers — तीन यात्रियों के रूप में नामित c) the cause of the delay — विलंब का कारण d) the reason platform 3 closed — प्लेटफ़ॉर्म 3 बंद होने का कारण

Railway staff said platform 3 was unchanged. No injury was reported. The delay was a signal fault at the outer cabin, not an injury.

Q. 38. Steps in an instruction must stay —

निर्देश के चरण रहने चाहिए —

a) in any order the reader likes — पाठक की मर्जी के किसी क्रम में b) in order, so the job can be finished — क्रम में, ताकि काम पूरा हो सके c) missing if the title is short — शीर्षक छोटा हो तो छूटे d) turned into a story — कहानी बना दिए

Instructions must be complete and in order. If a step is missing or moved, the reader cannot finish the job.

Q. 39. Not swallowing every line is —

हर पंक्ति निगल न लेना है —

a) skipping the writer’s purpose — लेखक का उद्देश्य छोड़ना b) copying every advertisement as news — हर विज्ञापन को समाचार मानकर नकल c) Thompson’s discrimination: judge tone and purpose — Thompson का विवेक: स्वर और उद्देश्य का न्याय d) treating every line as an order to act — हर पंक्ति को आदेश मानना

Thompson’s discrimination asks you to judge tone and purpose. An advertisement is not news. Do not treat every line as an order, and do not skip the writer’s purpose.

Q. 40. Guessing the meaning without looking at the page is —

पृष्ठ देखे बिना अर्थ गढ़ना है —

a) not reading — पठन नहीं b) preview — पूर्वावलोकन c) skimming — skimming d) scanning — scanning

Guessing without the page is not reading. Preview, skimming and scanning all start from what is on the page.

Q. 41. The last sentence of a paragraph should —

अनुच्छेद का अंतिम वाक्य चाहिए कि —

a) close the one idea, or point one step forward — एक विचार बंद करे, या एक कदम आगे संकेत दे b) open a second topic the body never supported — दूसरा विषय खोले जिसका शरीर ने साथ नहीं दिया c) repeat seven slogans with no link — बिना नाते सात नारे दोहराए d) replace the topic with a train number — विषय की जगह ट्रेन नंबर रखे

A paragraph’s frame is one topic sentence, support, and a close. The last sentence should close the idea or point one step forward.

Q. 42. In the classroom cooler model, the leak is dated —

कक्षा के कूलर-मॉडल में रिसाव दिनांकित है —

a) 12 September, 10 a.m., Room 12 — 12 सितंबर, सुबह 10, कक्ष 12 b) 17 September, about 4.20 p.m. — 17 सितंबर, लगभग शाम 4.20 c) 22 and 23 September — 22 और 23 सितंबर d) 18 September, platform 3 — 18 सितंबर, प्लेटफ़ॉर्म 3

The classroom incident is a leak in the reading-room cooler at about 4.20 p.m. on 17 September. An incident report records that time and place. Do not invent a cause you did not see.

Q. 43. Anil’s leave letter requests leave on —

अनिल का अवकाश-पत्र अवकाश माँगता है —

a) only 24 September, with no return date — केवल 24 सितंबर, बिना वापसी तिथि b) 12 September for a blood camp — रक्तदान शिविर के लिए 12 सितंबर c) 22 and 23 September; he will be present on 24 September — 22 और 23 सितंबर; 24 सितंबर को उपस्थित होगा d) 17 September at 4.20 p.m. — 17 सितंबर शाम 4.20

Anil Sharma, roll 2145, requests leave on 22 and 23 September for a family ceremony and will be present on 24 September. He will copy the missed Communication Skills notes.

Q. 44. An informal letter that asks for notes must still name —

जो अनौपचारिक पत्र नोट्स माँगे, उसे फिर भी नाम करना चाहिए —

a) only Hello as the whole letter — पूरे पत्र के रूप में केवल Hello b) Yours faithfully in the first line — पहली पंक्ति में Yours faithfully c) Dear Sir/Madam for a friend — मित्र के लिए Dear Sir/Madam d) which notes, which date, which room — कौन-सी नोट्स, कौन-सी तिथि, कौन-सा कक्ष

Hi and Thanks are allowed, but the friend must still be able to act: which notes, which date, which room. Hello alone is not a letter.

Q. 45. A classroom email subject that names the job is —

कक्षा का ईमेल-विषय जो काम नाम करे, वह है —

a) Submission of event-report project — Anil Sharma 2145, B.A. Sem V — Submission of event-report project — Anil Sharma 2145, B.A. Sem V b) Hello — Hello c) a blank line — खाली पंक्ति d) only the word Thanks — केवल शब्द Thanks

The subject must name the job. The classroom model puts the project, the name and the roll in the subject: Submission of event-report project — Anil Sharma 2145, B.A. Sem V.

Q. 46. A notice carries —

सूचना रखती है —

a) only Dear Sir/Madam — केवल Dear Sir/Madam b) date, heading, body and name of office — तिथि, शीर्षक, मुख्य भाग और कार्यालय का नाम c) only a poster slogan — केवल पोस्टर-नारा d) only a shout in the corridor — केवल गलियारे की चिल्लाहट

A notice is a short public written message in the third person: date, heading, body, name of office. It does not open Dear Sir/Madam.

Q. 47. A poster should not —

पोस्टर को नहीं करना चाहिए —

a) use a headline and a contact — सुर्खी और संपर्क उपयोग करना b) name a date and a place — तिथि और स्थान नाम करना c) open and close as a formal letter to the Principal — प्राचार्य को औपचारिक पत्र की तरह खुलना-बंद होना d) command or invite in a few lines — कुछ पंक्तियों में आदेश या निमंत्रण देना

A poster has no letter salutation and no complimentary close. Write a headline, two or three supporting lines, a command or invitation, a contact. Keep the date and the place.

Q. 48. In the classroom incident model, the undersigned —

कक्षा के दुर्घटना-नमूने में अधोहस्ताक्षरी —

a) opened the cooler and named the factory fault — कूलर खोलकर कारखाना-दोष नाम किया b) wrote only I felt dizzy, with no time or place — केवल I felt dizzy लिखा, बिना समय-स्थान c) blamed stupid carelessness without facts — बिना तथ्य stupid carelessness दोष दिया d) did not inspect the cause of the leak; the electrician was called — रिसाव का कारण नहीं जाँचा; बिजली मिस्त्री बुलाया गया

The model: Ms Rao switched the cooler off; the copies were lifted; no student was hurt. The undersigned did not inspect the cause; the electrician was called. Anil Sharma, roll 2145, signs the report.

Q. 49. A short audio or video project should —

छोटा ऑडियो या वीडियो परियोजना चाहिए कि —

a) integrate listening, speaking, reading and writing — a news report, commentary, or skit — श्रवण, बोलना, पठन और लेखन जोड़ें — समाचार, टीका, या स्किट b) copy a published letter from a guidebook — गाइड से छपा पत्र नकल करें c) replace all four skills with silence — चारों कौशल की जगह मौन रखें d) be a university written exam of 100 marks — 100 अंक की विश्वविद्यालय लिखित परीक्षा हों

One official project option is a short audio or video — a news report, commentary, or skit — that integrates all four skills. Do not copy a published letter. The university conducts no written exam of 100 marks.

Q. 50. College may assess Communication Skills by —

महाविद्यालय संप्रेषण कौशल का आकलन कर सकता है —

a) only a university written exam of 100 marks — केवल विश्वविद्यालय की 100 अंक की लिखित परीक्षा b) a Google Form MCQ, a project, an assignment, or a mix — follow the notice — Google Form MCQ, परियोजना, असाइनमेंट, या मिश्रण — सूचना से चलो c) only attendance marks — केवल उपस्थिति अंक d) internal 20 plus a university paper of 30 — आंतरिक 20 प्लस विश्वविद्यालय पत्र 30

This is a two-credit skill course, 50 internal only. College may use a Google Form MCQ, a project, an assignment, or a mix. Follow the notice. Pass line is 36%.