Unit 3: Speaking Skills — Rapid Revision. Revise the whole unit in 5 minutes. Exam-night 1-pager: polite expressions, offers, congratulations, telephone etiquette. 🔥 = exam favourite.
⚡ 5-Minute Revision — Top 10 Points
- 🔥 Polite requests: "Could you please…?" / "Would you mind -ing…?" (e.g. "Would you mind closing the door?").
- Permission: "May I…?" / "Do you mind if I…?" / "Is it okay if I…?"
- Soft formal requests: "I wonder if you could…" / "Would it be possible to…?"
- 🔥 Responding politely: "Sure, no problem." / polite refusal: "I'm afraid I can't — reason."
- 🔥 Offers: "Shall I carry your bag?" / "Can I help you with…?" / "Would you like some tea?"
- Accepting offers: "Yes, please — that would be great." / "That's very kind of you."
- Refusing offers: "No, thank you — I can manage."
- 🔥 Congratulating — formal: "Heartiest congratulations on your success." / "Well deserved."
- Congratulating — informal: "Way to go!" / "You nailed it!" / "So proud of you!"
- 🔥 Telephone etiquette (5): greet with name ("Hello, this is…") → speak slowly and clearly → never eat while talking → don't keep caller on hold long → end with a quick summary + "Thank you for calling."
📖 Key Definitions
- Role-play — practising real situations (shopkeeper–customer, interview) to build fluency.
- Polite question forms — modal-based ("Could", "Would", "May") instead of direct commands.
- Offer — volunteering help; always pair with accept/refuse responses.
- Formal congratulation — for teachers, seniors, officials; informal — for friends.
- Telephone etiquette — manners on calls: greeting, clarity, patience, proper closing.
Role-play questions me dialogue form me likho — "A: Could you…? B: Sure…" jaisa. "Would you mind" ke baad hamesha -ing form aata hai (Would you mind waiting?), ye grammar point aksar puchha jaata hai. Telephone me pehla aur aakhri line fix rakho: greeting + thanks.
🔥 Priority Topics
- 🔥 10 polite expressions (Could you…? / Would you mind…? / May I…?)
- 🔥 Offer → accept/refuse pairs
- 🔥 Congratulation expressions — formal vs informal
- 🔥 Telephone etiquette — 5 points
- ⭐ Asking for and giving information politely
